We make every effort to display our sarees as accurately as possible through professional photography. The fabrics, weaving patterns, and zari work you see are genuine and captured from the actual product.

However, due to lighting conditions, camera settings, and screen resolutions (mobile/laptop), there may be minor differences in color tone or brightness when compared to what you see online. These differences are natural and do not affect the authenticity or quality of the saree.

Rest assured, every saree you order is genuine, quality-checked, and matches the design, weaving, and zari work shown on the website. If you still feel unhappy with your purchase, we offer easy returns and exchanges for your peace of mind.

Tracking your order is simple and secure:

1. Visit our tracking page: 👉 Shiprocket Tracking
   
2. Enter your mobile number (the same number used while placing the order).
   
3. Verify with the OTP you receive.
   
4. Once verified, you can see your order status, dispatch details, and expected delivery date.

Once you place an order, you should receive an order confirmation message on your registered email/phone number.

• If you didn’t receive any confirmation, don’t worry. You can contact us directly on Instagram or WhatsApp with your name and mobile number — our team will verify your order.
  
• As soon as your order is dispatched, you will automatically receive an SMS/WhatsApp notification with the tracking details.

We usually dispatch all orders within 2–3 business days after confirmation.

Metro Cities with Airport: Delivery in 4–5 business days after dispatch
Second Tier Cities with Airport: Delivery in 6–7 business days after dispatch
Rural Areas: Delivery in 9–12 business days after dispatch

No, delivery timelines are based on business days only, excluding Sundays and public holidays.

Yes, while we always aim to deliver on time, unexpected delays may occur due to external reasons like courier issues, weather, or strikes. We will notify you if this happens.

You can reach our customer service team through Instagram DM or via the contact details provided on our website.